Where is my order?
When you ordered, you would have received an email containing your tracking information. To check where your order is, click on your tracking number. Please feel free to contact your country's courier (i.e USPS) quoting your tracking number for more specific information.
Can your crochet hair be washed?
Yes, wash with a diluted shampoo and lightly condition with a water based conditioner. Ensure you are keeping the hair detangled.
How do I maintain my hair?
Please check the product page's 'care' tab for detailed hair care and maintenance instructions.
Can I swim with this hair?
Sure! Just ensure you lightly cleanse and detangle your hair after your swim.
Why does my packaging have a different brand name?
We have recently rebranded from Trendy Tresses to ReTressed. As part of this transition, the rollout will be gradual, meaning some existing packaging, labels, and branded materials may still display our previous name while we update our inventory. Rest assured, you are receiving the correct (improved) products, now under our new brand, ReTressed.